Privacy Policy

Effective Date: June 28, 2025

At LuckyRoos Lotto ("we", "our", "us"), your privacy is critically important to us. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website and services. We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, postal address, payment info.
• Account Information: Username, login data, ticket purchases, transactions.
• Technical Information: IP address, browser type, device info, OS, access times.
• Usage Data: Pages visited, time on site, clickstream data.

2. How We Collect Information

• When you register an account on our website
• When you purchase a lottery ticket or make a transaction
• When you contact customer support
• Via cookies, web beacons, and tracking tools
• When participating in surveys, promotions, or contests

3. Use of Your Information

• Provide and manage lottery access
• Process payments and verify identity
• Notify you of results and winnings
• Improve website and UX
• Send marketing (with consent)
• Comply with law and prevent fraud

4. Disclosure of Information

We do not sell, rent, or lease your personal data. We may share info with:

• Payment processors
• Regulators if required
• Service providers under NDA
• Law enforcement (fraud, crime)

5. Data Storage and Security

Your data is stored on secure servers in Australia. All info is encrypted and protected with SSL, firewalls, and access restrictions. However, no method is 100% secure.

6. Cookies and Tracking Technologies

We use cookies to:

• Remember preferences
• Improve performance
• Analyze traffic and usage

You may disable cookies, but this may limit functionality.

7. Your Rights

You have the right to:

• Access your information
• Request corrections
• Withdraw marketing consent
• Lodge a complaint

Contact us at privacy@LuckyRooslotto.com to exercise your rights.

8. Third-Party Links

We are not responsible for the privacy practices of external websites linked from our platform. Please review their policies separately.

9. Retention of Data

We retain your info as long as your account is active or needed for legal compliance and record-keeping.

10. Changes to This Policy

We may update this policy from time to time. The effective date will reflect the latest version. Continued use implies agreement to updates.

11. Contact Us

Email: privacy@LuckyRooslotto.com

Mail: LuckyRoos Lotto, Privacy Officer
Level 9, 50 Clarence Street, Sydney NSW 2000, Australia